Neeta leads the transition from programme delivery into stable operational service. Her experience spans HMCTS, the Ministry of Justice and the Foreign, Commonwealth and Development Office, combining hands-on project leadership with supplier coordination, procurement, governance and deployment planning. She brings particular strength in complex cutovers, go-live readiness, training, Early Life Support and acceptance into business as usual.
Selected experience
- Led technical transition and deployment for a £23.2m contact centre transformation, coordinating telephony, email, web messaging, workforce management and data migration through to operational handover.
- Managed transition, migration and Acceptance into Service within the £1bn HMCTS Reform Programme, directing concurrent technical workstreams, deployment runbooks, readiness and supplier coordination.
- Recovered a Courts and Tribunals Service Centre solution by introducing structured change control, managing the delivery backlog and completing outstanding scope before handover to business as usual.
- Managed procurement workstreams within an £18.75m FCO disaggregation programme, and established programme boards, terms of reference, RAID processes, integrated plans and senior reporting across FCO/FCDO assignments.
How Neeta can help
Senior project and transition leadership where multiple suppliers, technical deployments and operational teams must be ready together, supported by strong governance and practical implementation control.